TRANSFORMING THE THINKING OF CORPORATIONS AND INSTITUTIONS—HELPING THEM TAKE RESPONSIBILITY, HONOR THE SERVICES AND VALUES THEY PROMISE, AND PROTECT THE PEOPLE THEY SERVE.
WHEN COMMON-SENSE RESOLUTION FAILS
CoPillory.org assists individuals, families, consumers, and organizations who have been harmed, mistreated, ignored, or denied what is justly and rightfully owed to them by a corporation or institution.
Our first objective is resolution—not confrontation. We seek communication, collaboration, executive-level attention, and a common-sense path to making things right.
But when a corporation or institution refuses to take responsibility for actions—or failures to act—that have caused serious physical,
financial, or personal harm, we believe responsible public accountability may become necessary.
Through a growing alliance of Actionists, business leaders, attorneys, mediators, consumer advocates,
communications professionals, and concerned citizens, we seek to create the visibility and strategic pressure
necessary to bring decision-makers to the table.
WE DON'T SEEK A FIGHT.
WE SEEK A RESOLUTION.
BUT WE WILL NOT CONFUSE PEACE WITH PASSIVITY.
TURNING CORPORATE PROBLEMS INTO CORPORATE PROGRESS
We work with consumers, their advisors, and when appropriate their legal counsel to help bring serious unresolved matters to the attention of the people within an organization who actually have the authority to make things right.
But resolution is only the beginning.
When something goes wrong and a customer, employee, family, or community is harmed, the incident can become a springboard for positive change—an opportunity to correct what happened, understand why it happened, and take proactive action to help prevent it from happening to someone else.
CoPillory.org also wants to work with corporations and institutions themselves—helping leadership identify practical solutions before ordinary business problems involving safety, security, customer service, policies, products, or procedures become major legal, financial, reputational, or societal problems.
THE BEST CORPORATE ACCOUNTABILITY DOESN'T JUST RESOLVE YESTERDAY'S PROBLEM.
IT HELPS PREVENT TOMORROW'S.
SOMETIMES CORPORATIONS GET “TIED UP IN THEIR CORPORATE UNDERWEAR."
Larger organizations can become trapped behind layers of bureaucracy, policies, departments,
legal protections, and people who simply don't have the authority to say:
“This doesn't make sense. Let's fix it.”
Corporations can spend enormous amounts on attorneys, litigation, public relations,
advertising, and years of exhausting conflict—while overlooking an opportunity to demonstrate the very core values they publicly say they believe in.
We want to help change that.
A corporate problem can become more than something to defend against. Properly handled, it can become an opportunity to listen, learn, correct, improve—and sometimes help solve a larger societal problem within that organization's sphere of influence.
COMMON SENSE BEFORE CONFLICT.
RESOLUTION BEFORE LITIGATION.
TRANSFORMATION INSTEAD OF DEFENSE.
WE'RE BUILDING THE NEXT GENERATION OF COPILLORY.ORG
We are seeking experienced business leaders, attorneys, mediators, consumer advocates,
communications professionals, and Actionists who believe ordinary people
deserve a meaningful path to common-sense resolution.
NOW WE'RE LOOKING FOR THE NEXT GENERATION OF ACTIONISTS.
WANT TO BECOME PART OF THE NEXT GENERATION OF ACTIONISTS?
To volunteer, collaborate, contribute professional expertise, bring us a corporate accountability matter,
or help build the next generation of CoPillory.org,
please visit Encouragement Enterprises International, Inc.
Use the inquiry form and simply mention “CoPillory.org” in your message.
FROM THE COPILLORY.ORG
2004- 2010 ARCHIVES
ACTION THAT PRODUCED RESOLUTION
See below: the name of corporations that did the “COMMON SENSE RIGHT THING”, they are listed under “Did the Common Sense Right Thing”.
The corporations that have not yet satisfied us with respectful communication or dialog are listed “Under Notice”
Corporations that have received notice and refuse to have the major decision makers within their organization meet with us. Consider them in the virtual pillory to be judged by the public.
In the past and when needed we have gather volunteers around the country for public demonstrations and protest in front of corporate headquarters and their investment firms that own or invest in these corporations. It gets their attention very quickly.
We believe in a PUBLIC JURY in the real sense of the word.
Many times the legal department, their lawyers or customer service personnel block or filter things from the executive offices, such as the CEO, President, and Executive Vice Presidents. Sometimes executives of a corporation have no idea what goes on with daily legal issues or serious complaints. Most of these leaders are very “Common Sense” and matter of fact in solving problems but never get a chance to execute the “COMMON SENSE RIGHT THING” decisions.
Fred DeFalco, Founder of CoPillory.org has held numerous executive positions and owns numerous businesses that always put the customer first. Also within the last few years the founder has won 5 major battles against 5 major corporations outside the legal system to do the
“COMMON SENSE RIGHT THING” without lawsuits.
The cases below are part of the history of CoPillory.org—real situations in which persistence,
communication, strategic pressure, and action helped produce resolution.
1) PONTIAC (GM) CORP.
(Product liability-resolved)
2) MERCEDES CORP.
(Product liability-resolved)
3) MONACO CORP.
(Product liability-resolved)
4) HESS CORP.
(public security/safety issue-resolved immediately)
5) BI LO SUPERMARKETS- PARENT IS LONE STAR FUNDS
(premises liability-resolved)
1) Fortress Investment Group and SoftBank Group
Unable to disclosed. Ongoing litigation.
2) SIMON MALLS
Do a Google search: Mother and Daughter killed at mall, December 2007, Boca Raton, Florida.
Simon Property Group, Inc.
Phone: (317) 636-1600 Fax: (317) 685-7270
E-mail: [email protected]
3) DIRECT TV
They have a practice that rakes in millions of dollars from consumers by charging cancellation fees not agreed to in writing-we are waiting for some answers on changing policies.
1) PALACE ENTERTAINMENT-BOOMERS PARKS Amusement parks:
Allowed a male employee to remain employed after reports of inappropriate touching of young girls. The worst offense is they refused to put a simple non-expensive turn-key training program into place to prevent this type of offense against children.
Palace Entertainment Corporate Headquarters
4590 MacArthur Blvd., Suite 400 Newport Beach, CA 92660
Tel. 949.261.0404 http://www.palaceentertainment.com